SHIPPING & RETURNS

  • DELIVERED BY ROYAL MAIL

  • READY TO GIFT

  • TRACKED

  • FREE 30 DAY REPAIRS

Shipping & Delivery Questions

How long will my order take?

Each piece has its own timeline, so check the individual listing for the details.

Can I get it faster?

Maybe! Pop me a message before ordering and I’ll see what I can do. Rush jobs without a heads-up aren’t guaranteed.

Do you ship Worldwide?

Right now it’s UK only (excluding NI) thanks to those pesky shipping regs!
But I'm hoping this changes soon - sign up to the VIP list for updates

How is my order shipped?

Royal Mail, tracked every time. You’ll get your number as soon as it’s on the way.

Where is my order??

If it hasn’t arrived after 10 working days, I’ll chase Royal Mail. Please do double-check your address though. Any orders returned due to incorrect details means you cover the re-post.

Joy in a Box 💝

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Return your Jewellery All non personalised pieces can be returned within 30 days - just drop me a message
Repairs 🔨 Accidents happen! Get in touch to chat about sending in your jewellery for a repair
Resizing your Jewellery Most pieces are easy to resize - contact me to chat about it
Return your Jewellery All non personalised pieces can be returned within 30 days - just drop me a message
Repairs 🔨 Accidents happen! Get in touch to chat about sending in your jewellery for a repair
Resizing your Jewellery Most pieces are easy to resize - contact me to chat about it

Only a message away...

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